Privacy Policy

Last Updated: 11-8-24
 

Cupcake Home Improvements (“we,” “our,” or “us”) values the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you agree to the terms outlined here.
 

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address, provided by you when filling out forms, contacting us, or scheduling services.

• Usage Information: Data on how you interact with our website, including IP address, browser type, operating system, referring URLs, page views, and clicks. This data helps us understand our website’s performance and user engagement.

• Cookies: Small data files stored on your device that help us enhance your experience by remembering your preferences and providing personalized content.
   

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To respond to inquiries, schedule services, and communicate with you regarding your appointments and projects.

• For Marketing and Updates: With your permission, we may send you promotional emails or updates about new services, offers, or events.

• To Improve Our Website: To analyze and optimize our website, ensuring it provides the best experience for visitors.

• Legal Compliance: To comply with any applicable laws and regulations, or to respond to lawful requests from authorities.
   

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

• Service Providers: We may share information with trusted third-party providers who assist us in operating our website, conducting our business, or serving our customers, provided they agree to keep this information confidential.

• Legal Requirements: We may disclose information if required to comply with legal obligations, protect our rights, or enforce our policies.
   

4. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request to access or correct your personal data.

• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

• Cookie Preferences: You can control cookie settings through your browser settings. Disabling cookies may affect your experience on our website.
   

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is entirely secure.
 

6. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any site you visit.
 

7. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will promptly delete it.
 

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.
 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cupcake Home Improvements
Email: help@callcupcake.com
Phone: 888-671-2686
Address: 7718 Wood Hollow Drive, Ste. 200 Austin, Texas 78731