Roof Replacement — Pecan Springs-Springdale, Austin, TX
GAF HDZ · Shakewood · Asphalt Shingle
The house on Eastdale Drive in Pecan Springs-Springdale had carried the same roof for at least 25 years — longer than the typical lifespan of an asphalt shingle system. By August 2026, the roof had outlasted its design life and the inspection confirmed it.
Twenty-five years of Austin sun had left the roof visibly deteriorated. There was widespread granule loss — enough that the gutters were packed with shed granules — and bare fiberglass mat was showing through the shingles in multiple spots, which is typically the last stage before failure. The pitch measured at 3/12, low enough to require double-layer underlayment under any replacement. Cutting back the shingles at the edge revealed two layers of old black felt paper underneath, meaning a previous roofer had never stripped down to the decking, so the wood beneath had never been inspected. The attic was running hot, and the side of the house that was originally a garage had never had roof ventilation installed at all. The homeowner had asked about going through insurance, but at 25 years old with no identifiable hail damage and wear spread throughout, a claim would almost certainly be denied as general wear and tear.
The homeowner moved forward with a full replacement through financing, with no deposit required and the first payment not due until 30 to 45 days after installation. The job was scheduled as a one-day install, with ventilation upgraded across the full ridge and double-layer underlayment factored into the scope from the start. For anyone weighing repair against replacement on a roof this age, the case was straightforward: unknown decking condition, missing ventilation, and shingles with nothing left to give.
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Roof Replacement cost guide →Step-by-step breakdown of our installation process — what happens before, during, and after the crew arrives.
Installation process →Signs to watch for, what they mean, and when roof replacement is the right next step.
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Asphalt Shingle Roofing guide →How homeowner insurance applies to roof replacement — ACV vs RCV, supplements, adjuster inspections, and what to expect.
Insurance claim guide →Real cost data from 303 completed projects across the Austin metro — what homeowners actually paid in 2025.
View the 2025 report →Every project is backed by our workmanship warranty — covering installation quality, not just the manufacturer product.
Warranty details →Flexible financing available for qualified homeowners — including no interest / no payments options for up to 24 months.
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Cupcake Home Improvements
2601 Mc Hale Ct #145, Austin
- A great experience with a highly recommended company, … More salesman, and contractors. Cupcake wasn't our lowest quote, but was our second lowest and gave us a better product, timeline, and came from a better-reviewed company. We have 9 windows and 1 large sliding glass door installed over 2 days, plus some touch-ups during the inspection by the master contractor a week later. All windows looked great and we felt the difference in our A/C's efficiency immediately. We also went with Cupcake over others because our salesperson assured us the windows will hold up when our home's foundation is repaired and/or the warranty will cover touch-ups, so I will update this review when that foundation work is done to confirm.
- Five stars, and I'd hire them again without hesitating. … More Cupcake replaced our entire roof (GAF shingles) in late August after a State Farm claim, and the experience was smooth from start to finish — professional crew, clean job site, and the finished roof looks great. Communication was the standout: Isabella kept us in the loop the whole way and made the final payment easy with an online link, and Seth checked in after the project wrapped up. If you need a roofer in the Austin area, these are the folks to call.
- Cupcake has been terrific! They installed a new roof … More and replaced a few gutters. Their service and communication has been top notch every step of the way and I highly recommend them!
- I would 100% recommend using Cupcake Home Improvements. … More I chose their company based off reviews and was not disappointed. Every step of the process was well communicated, I was not pressured at any time, and the work was high quality. They were very respectful of my time, house, and family. My new windows are amazing! I will absolutely use them again for my next project!
- Communications were numerous and meaningful. Professionalism … More was demonstrated throughout the entire process of roof replacement from sales call (Matt) until final walk through at completion of the project with the owner of the company (!) All questions I posed were were answered completely. The installation methodology included added protection (sheet metal) at the valleys. The grade 3 shingles were my choice made for the added protection afforded from weather elements and the extensive warranty offered. The cost of this project was very competitive with other bids I sought. I am more than pleased with the outcome of project completion. I have already recommended to others my great experience & recommendation.
- Mine was a small job in the scheme of things. Everything … More went without any unexpected issues. They did what they said they were going to do when the said they were going to do it. Good communication leading up to the work day and all the way to the end. Results in an excellent repair to my home. Would definitely use these guys again
